Gap Says Old Navy Weakness Not Related to Customer Confidence

Author: Silas Moore

Gap Says Old Navy Weakness Not Related to Customer Confidence

Gap stated that problems with its Old Navy brand are not related to customer weakness. The company recorded slower growth at Old Navy, saying its seasonal clothes got off to a worse-than-expected start. Executives told analysts the weakness isn't related to customer confidence because shoppers still seem strong across income cohorts and are buying non-seasonal items at a regular clip.

Right Fashion and Value Equation

Instead, management sees the problems as linked to not having the 'right fashion and value equation.' The team is working on getting the right price and the right products for seasonal items, while leaning into denim and activewear, where demand is stronger. Gap shares fell 15%.

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